Frequently Asked Questions
If you can't find an answer here, please write to us at
support@theobald-software.com.
Is ERPConnect Services certified by SAP?
ERPConnect Services is based on our SAP certified product ERPConnect.
Which SAP and Microsoft releases are supported?
ERPConnect Services integrates itself seamlessly in SharePoint 2010 and 2013.
On the SAP side, SAP release 4.0B or BW 3.0 is the minimum requirement.
What about license fees?
Please contact us in case of licensing questions. We will be happy to answer your questions.
What about maintenance?
Every license comes with six months of maintenance. Apart from technical support via phone or email, this also includes updates for all versions that are released within this period. After the six-month maintenance period is over, an additional year of maintenance can be purchased for 20% of the license fee.
There is no right for updates after expiration of maintenance.
Do you offer consulting services for my SAP-interface as well?
Yes. We provide the consulting you want and need. From a single-day workshop up to a complete interface solution. Please contact us at info@theobald-software.com.